Rakibul Hasan
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Very bad app. Data pack is very expensive. All people cannot effort those data packs. 1gb Data pack is 70 taka. This totally horrible & unexpected. If Robi doesn't cut prices, there is danger in the future. In the case of India, the average cost of 1GB of mobile internet data is among the lowest globally, at just Rs 13.98. This affordability has contributed to the widespread adoption of mobile internet services in the country.
21 people found this review helpful
Robi Axiata Ltd
May 2, 2024
Dear Rakibul Hasan, Pack prices are fixed in sync with the market and updated over time. You will be glad to know that now you can get lower-priced packs from the ‘My Offers’ and 'Special Offers' pages of My Robi App if you are eligible. Thanks for staying with Robi and keep using My Robi App.
MD. MOSARAF HOSSEN
Very much dissatisfied with your bundle packages pricing. Not only bundle packages pricing but In every option overpricing, unnecessary combination of data-minutes options forcing towards customer dissatisfaction increase. I myself was a regular customer of Robi but now a day's it's very expensive and irritating to use Robi services. Not only me But I see the same reactions from other customers also.
54 people found this review helpful
Robi Axiata Ltd
April 16, 2024
Dear MD. MOSARAF HOSSEN, sorry for your inconvenience. You will be happy to know that if you are eligible, you can view and purchase the lowest price packs applicable to you from the 'My Offers' and 'Special Offers' options in the My Robi app. Stay with the best network Robi 4.5G and enjoy great attractive offers
Tusher Sarker
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There could have include some important things like both outgoing calls and messages and incoming call in call history. Most of your feature is unnecessary and unhelpful. Fully dissatisfied with this app
40 people found this review helpful
Robi Axiata Ltd
April 23, 2024
Dear Tusher Sarker, sorry for the inconvenience. We always value your feedback and act accordingly. You can very easily go to the 'More' option of My Robi app and click on the 'Customer Service' option and give us feedback about the app from 'Feedback & Suggestions'. Please stay with Robi.